Let's make claiming simple

If you've had an accident, the last thing you want is extra worry. Just let us know, and we'll get things straightened out for you if you have a valid claim.

If something happens, just log in to My Account to find the number for our 24/7 claims line or make a claim with our iPhone app. We're here to help at any time of the day or night. We'll:

  • Send someone out to help if you need it
  • Get you home (or to your destination) safe and sound
  • Make sure your car's fixed by our repairers, then get it back to you
  • We'll pick up with any third parties whose details you pass on

If you have a damaged window, windscreen or sunroof we'll repair it (£10 excess) or replace it (£75 excess) and if you use one of our approved repairers the most we will pay will be the market value of your car at the time of the loss. If you use one of your own repairers the claim will be limited to £50.

Got a question or
need some help?

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About My account

In My account you can:

  • View / print car insurance certificate. We won’t be sending paper copies of the documents
  • Make changes to your policy for free. You might be charged £30+IPT admin fee if we make a change on your behalf
  • Upload your proof of no claims discount within 14 days of buying your policy to avoid your policy being cancelled
  • Access 24/7 claims line number.