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What do you accept as proof of no claims discount?
How can I send in my proof of no claims discount?
What’ll happen after I’ve sent you my proof of no claims discount?
What’ll happen if I don't send you proof of my no claims discount?
Can you contact my previous insurer to get my proof of no claims discount?
Do you accept proof of no claims discount that was earned in another country?
Do you have examples of acceptable proof of NCD?
My proof of NCD doesn't meet your requirements. What should I do?
Can I send my proof of NCD by post or fax?
I have a paper copy of my proof of NCD. How can I upload it?
I can't find any documents showing my NCD. What should I do?
My NCD was earned on my old car and I have now bought a new one. Is that a problem?
My proof shows NCD as a percentage, not years. Is that acceptable?
My previous policy expired more that 24 months ago. Will you accept an NCD I earned on it?
I have been an additional driver on a policy. Will you accept an NCD from that policy?
I’m using my NCD on another policy. Is that OK?
Will you accept an NCD that I earned from a company car, van or commercial vehicle?
You've cancelled my policy as I haven't uploaded my NCD. Can you reinstate it?
How do I upload my proof of NCD if I don’t have a scanner or camera?
We're available 24/7 by email and will aim to get back to you with an answer within one working day.
Upload your proof of NCD in 3 easy steps:
Step 1: Click Upload below
Step 2: Log into My account
Step 3: Upload your proof of NCD
Policy documents
View our policy documents for more detail about what we cover.
Car
Car insurance policy
Policy Summary
Breakdown cover
Home
Home insurance policy
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