The question

How do I cancel my policy?

The answer

Sorry to hear you're thinking about cancelling your policy.

It's best to do this online through your My Account - otherwise we'll have to charge you an administration fee. Just:

  • Log in to your My account
  • Go to 'My policies'
  • Choose 'Cancel'

Then you need to:

  • If your policy hasn’t started yet, please make sure your 'effective date of cancellation' is the same date as your policy's start date: (dd/mm/yyyy).
  • Tick the box to surrender your Certificate of Insurance.

 





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