Base Rate Tracker
Existing customers
If you have surplus cash sitting in a bank or building society deposit account, low interest rates could mean you are losing out. A Norwich Union Base Rate Tracker Savings Account, provided by Bank of Scotland, has an interest rate guarantee to help your savings grow.
Email us:
Phone us
Call 0845 3000 164 (8.30am to 5.30pm, Monday to Friday)
Calls may be recorded and/or monitored for training and security purposes.
Please have your 4 digit PIN (Personal Identification Number) ready
Or write to us at:
Norwich Union
PO Box 520
FREEPOST
NAT18463
Norwich
NR1 3BR
Make a complaint
We aim to give you great customer service but sometimes things do go wrong. We've made it easy for you to complain online using our complaint form. You can even send us photos and files to help us understand your issues.
Contact us about another product:
Talk to an adviser
Need help with our Base Rate Tracker savings account?
0845 3000 164
Monday to Friday 8.30am - 5.30pm
Calls may be recorded and/or monitored for training and security purposes.
Norwich Union only advises on its own products
Product literature
- Application Form (PDF - 66kb)
- Important Information (PDF - 117kb)
- Terms and Conditions (PDF - 122kb)