A. We'll do everything we can to support you if you've been affected by the Coronavirus.
Please don't cancel any payments or Direct Debits. Missing a payment may mean you run the risk of your policy being cancelled and we don't want you to be left uninsured.
You can review your cover online to ensure it still meets your new circumstances.
To help you further, you won't be charged a fee to make certain changes to your policy or if you decide you need to cancel. We can defer your monthly payment and spread it evenly over the remaining term of your policy. It’s not suitable for everyone as it means paying back higher monthly payments in the future. If you'd like to know more, find out if you're eligible for a payment deferral and how to apply below.
If you're having trouble paying your monthly premium and a deferred payment is not suitable, please contact us.
For free and impartial advice about all your options, you can also visit the Money Advice Service website.