Need help?

We're an online only insurer and don't provide customer service support over telephone.

Need to manage your policy or make a claim? Please login to My account.

Have a question? Browse frequently asked questions and answers or watch our 'How to' videos.

Still can't find what you're looking for? You can email us and we'll aim to get back to you within one working day.

Most Common Questions

  1. How do I make a claim?
  2. What do you accept as proof of no claims discount?
  3. How can I send in my proof of no claims discount?
  4. How do I change my car?
  5. Do you have examples of acceptable proof of NCD?
  6. Am I covered for driving abroad?
  7. When do I get a courtesy car?


We're, an online car insurer that makes you...well...happy. That's because we give you high-quality cover at a low cost. Find out just how we do that with this short video.

Watch video
Want to know how to upload your proof of no claims discount? Then simply watch this short help video showing you step by step how simple it is to do.

Watch video
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Email us

We're available 24/7 by email and will aim to get back to you with an answer within one working day.

My account

Save time and money by managing your policy online

  • View policy documents
  • Upload proof of NCD
  • Make changes for free
  • Upgrade cover
  • Access 24/7 claims number

Policy documents

View our policy documents for more detail about what we cover.


Car insurance policy

Policy Summary

Breakdown cover


Home insurance policy

Policy Summary