The question

How do I change payment details?

The answer

If you you'd like to change payment details on your policy, it's best for you to do it yourself online through your My account - otherwise we'll have to charge you an administration fee.

It's simple enough - just:

  • Log in to your My account
  • Go to 'My policies'
  • Choose 'Edit'
  • Select 'Edit payment details'

You can change your payment details and it won't affect your premium.





Help us improve our customer service

Was this article helpful? Yes or No

Leave comments


Email us

We're available 24/7 by email and will aim to get back to you with an answer within one working day.

 
My account

Save time and money by managing your policy online

  • View policy documents
  • Upload proof of NCD
  • Make changes for free
  • Upgrade cover
  • Access 24/7 claims number
 

Policy documents

View our policy documents for more detail about what we cover.

Car

Car insurance policy

Policy Summary

Breakdown cover

Home

Home insurance policy

Policy Summary