The question

What do you accept as proof of no claims discount?

The answer

There are a couple of different ways your previous insurer might have given you proof of your no claims discount (NCD). The most common document that will show your proof of no claims discount is your renewal invite or cancellation letter. (Your previous insurer may have posted or emailed it to you.) If you don’t have this, then please ask your previous insurer to send you proof of no claims discount.

Check that your proof of no claims discount:

  • is from a policy that expired within the last 24 months
  • isn’t already in use on another car insurance policy
  • been issued by a UK or EU insurer (or an insurer from a country the DVLA includes in their license exchange scheme)
  • shows your name as the policyholder and is earned by you
  • shows the number of years no claims discount you are entitled to
  • shows discount earned on a private car and not a company car, classic car, motorcycle or van
  • shows your car registration number
  • shows your postcode
  • shows your previous insurer's name
  • is in English language.

If you’re not sure what type of document you need to upload or the information it needs to show, please click here to view< sample documents.

Help us improve our customer service

Was this article helpful? Yes or No

44 of the visitors liked it

Leave comments

Email us

We're available 24/7 by email and will aim to get back to you with an answer within one working day.

My account

Save time and money by managing your policy online

  • View policy documents
  • Upload proof of NCD
  • Make changes for free
  • Upgrade cover
  • Access 24/7 claims number

Policy documents

View our policy documents for more detail about what we cover.


Car insurance policy

Policy Summary

Breakdown cover


Home insurance policy

Policy Summary