The COVID-19 pandemic
We know you're concerned about what coronavirus means for you – find out how it could impact you Read more
We think insurance should be simple, reliable
and easy to manage.
When we wanted to create a new way of buying and managing insurance online, we asked the UK's customers what they want and they told us they need reliable insurance that's easy to buy and simple to manage, completely online. Happily, it means we can offer our customers low premiums too.
Most of us use comparison sites for our car or home insurance now. So if you've reached us from GoCompare, Moneysupermarket, Confused.com or Compare The Market, you probably prefer online to call centres.
Our customers manage their policies totally online - from quote, to purchase, to changing their car or address and renewing. Simply print out your own documents in minutes.
Got a query? Email us - we don't have a phone line for support queries.
Need to claim? That's different. When you've had an accident you want help from a person who understands, as soon as it happens - day or night. We offer a 24/7 dedicated Claims Line.
We're not for everyone. We only insure careful drivers and we let home insurance customers pick the exact cover that suits them. We're all taking less risk, and we all enjoy low premiums.
We keep everything online – no postage fees, no admin fees for making changes, no call centres. It keeps premiums down but digital is also much faster for you. That’s why our customers are so happy!