We think insurance should be simple, reliable
and easy to manage.
Traditional quality with online access
When we wanted to create a new way of buying and managing insurance online, we asked the UK's
customers what they want and they told us they need reliable insurance that's easy to buy and
simple to manage, completely online. Happily, it means we can offer our customers low premiums too.
Compare online, buy online
Most of us use comparison sites for our car or home insurance now. So if you've
reached us from GoCompare, Moneysupermarket, Confused.com or Compare The Market, you probably prefer
online to call centres.
Manage your own policy - no admin fees for making changes, no call centres
Our customers manage their policies totally online - from quote, to purchase, to
changing their car or address and renewing. Simply print out your own documents in minutes.
We're here to help - email us
Got a query? Email us - we don't have a phone line for support queries.
Call us if you need to claim
Need to claim? That's different. When you've had an accident you want help from
a person who understands, as soon as it happens - day or night. We offer a 24/7 dedicated Claims Line.
How are your premiums so low?
We're not for everyone. We only insure careful drivers and we let home insurance
customers pick the exact cover that suits them. We're all taking less risk, and we all enjoy low premiums.
We keep everything online – no postage fees, no admin fees for making changes, no call centres. It keeps premiums down but digital is also much faster for you. That’s why our customers are so happy!