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The quicker and smarter way to claim
Make a claim online and get back to normal quicker.
Add photos and documents in seconds and we'll process them quickly.
Choose one of the options below
How it works
If you are reporting a new claim we will be able to help you faster if you have some or all of these details to hand:
- Your policy number
- The registration number of your car and any other cars involved
- The names and addresses of anyone else in the incident, including your passengers
- Reference numbers from the police if they were on the scene
- Specifics about what happened and the damage to your car
If it is an emergency or you are at the roadside, please call us to report your claim on 0345 030 6944
(The team on this number can only help with claims related questions.)
Existing claims
If you need to talk to us about a claim that you have already reported, then you can do this via Live chat which is available 8am-8pm 7 days a week.
If you need to speak to someone over the phone the lines are open Monday to Friday 9am-5pm.
Please note: This is a Claims Only Line. Our agents will not be able to assist you with other queries.
However we have a dedicated online support team ready to assist you. Contact our Customer Support Team by Clicking here.
The cost of calls to 03 prefixed numbers are charged at national call rates (charges may vary dependent on your network provider) and are usually included in inclusive minute plans from landlines and mobiles. For our joint protection telephone calls may be recorded and/or monitored.
Choose one of the options below
If something happens, we're here to help you on our 24-hour claims line
Call us on 0345 030 6902
(If you've chosen 'legal services' and would like free legal advice just call 0345 030 6902*)
Please note: This is a Claims Only Line. Our agents will not be able to assist you with other queries.
However we have a dedicated online support team ready to assist you. Contact our Customer Support Team by Clicking here.
*The cost of calls to 03 prefixed numbers are charged at national call rates (charges may vary dependent on your network provider) and are usually included in inclusive minute plans from landlines and mobiles. For our joint protection telephone calls may be recorded and/or monitored.
For all other questions please email us or use our handy iPhone app
How it works
We'll be able to help you faster if you have some or all of these details to hand:
- Your policy number
- Specifics about what happened and the damage or loss to your property
- Reference numbers from the police, as you need to tell them about any loss, theft or malicious damage to your insured property.
If you or your loved ones need to make a claim on your policy, we're here to help. Call us Monday to Friday 8am to 6pm, or Saturday, 8am to 2pm.
Call us on 0800 015 1142
Calls to 0800 numbers from UK landlines and mobiles are free. Calls may be monitored or recorded.
Please note: This is a Claims Only Line. Our agents will not be able to assist you with other queries.
However we have a dedicated online support team ready to assist you. Contact our Customer Support Team by Clicking here.
Our claims team are on hand to:
- Give guidance and support every step of the way
- Review the claim and ask for any extra information
- Pay out the lump sum once a claim is accepted
Car insurance
Home insurance
Life insurance
Choose one of the options below
How it works
If you are reporting a new claim we will be able to help you faster if you have some or all of these details to hand:
- Your policy number
- The registration number of your car and any other cars involved
- The names and addresses of anyone else in the incident, including your passengers
- Reference numbers from the police if they were on the scene
- Specifics about what happened and the damage to your car
If it is an emergency or you are at the roadside, please call us to report your claim on 0345 030 6944
(The team on this number can only help with claims related questions.)
Existing claims
If you need to talk to us about a claim that you have already reported, then you can do this via Live chat which is available 8am-8pm 7 days a week.
If you need to speak to someone over the phone the lines are open Monday to Friday 9am-5pm.
Please note: This is a Claims Only Line. Our agents will not be able to assist you with other queries.
However we have a dedicated online support team ready to assist you. Contact our Customer Support Team by Clicking here.
The cost of calls to 03 prefixed numbers are charged at national call rates (charges may vary dependent on your network provider) and are usually included in inclusive minute plans from landlines and mobiles. For our joint protection telephone calls may be recorded and/or monitored.
Choose one of the options below
If something happens, we're here to help you on our 24-hour claims line
Call us on 0345 030 6902
(If you've chosen 'legal services' and would like free legal advice just call 0345 030 6902*)
Please note: This is a Claims Only Line. Our agents will not be able to assist you with other queries.
However we have a dedicated online support team ready to assist you. Contact our Customer Support Team by Clicking here.
*The cost of calls to 03 prefixed numbers are charged at national call rates (charges may vary dependent on your network provider) and are usually included in inclusive minute plans from landlines and mobiles. For our joint protection telephone calls may be recorded and/or monitored.
For all other questions please email us or use our handy iPhone app
How it works
We'll be able to help you faster if you have some or all of these details to hand:
- Your policy number
- Specifics about what happened and the damage or loss to your property
- Reference numbers from the police, as you need to tell them about any loss, theft or malicious damage to your insured property.
If you or your loved ones need to make a claim on your policy, we're here to help. Call us Monday to Friday 8am to 6pm, or Saturday, 8am to 2pm.
Call us on 0800 015 1142
Calls to 0800 numbers from UK landlines and mobiles are free. Calls may be monitored or recorded.
Please note: This is a Claims Only Line. Our agents will not be able to assist you with other queries.
However we have a dedicated online support team ready to assist you. Contact our Customer Support Team by Clicking here.
Our claims team are on hand to:
- Give guidance and support every step of the way
- Review the claim and ask for any extra information
- Pay out the lump sum once a claim is accepted
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