We use cookies to give you the best possible service on our website. If you continue, we'll assume you're happy for your web
browser to receive all cookies from our website. See our cookie policy for more information on cookies and how to manage them.
The quicker and smarter way to claim
Make a claim online and get back to normal quicker.
Add photos and documents in seconds and we'll process them quickly.
Or contact the call centre on 0345 030 6944
Due to the coronavirus we have reduced capacity in our offices, we can only deal with emergency claims by phone, all other claims should be reported online.
Choose one of the options below
How it works
We'll be able to help you faster if you have some or all of these details to hand:
- Your policy number
- The registration number of your car and any other cars involved
- The names and addresses of anyone else in the incident, including your passengers
- Reference numbers from the police if they were on the scene
- Specifics about what happened and the damage to your car
If it is an emergency or you are at the roadside, please call us to report your claim on 0345 030 6944
(The team on this number can only help with claims related questions.)
Please note: This is a Claims Only Line. Our agents will not be able to assist you with other queries.
However we have a dedicated online support team ready to assist you. Contact our Customer Support Team by Clicking here.
The cost of calls to 03 prefixed numbers are charged at national call rates (charges may vary dependent on your network provider) and are usually included in inclusive minute plans from landlines and mobiles. For our joint protection telephone calls may be recorded and/or monitored.
Choose one of the options below
If something happens, we're here to help you on our 24-hour claims line
Call us on 0345 030 6902
(If you've chosen 'legal services' and would like free legal advice just call 0345 030 6902*)
Please note: This is a Claims Only Line. Our agents will not be able to assist you with other queries.
However we have a dedicated online support team ready to assist you. Contact our Customer Support Team by Clicking here.
*The cost of calls to 03 prefixed numbers are charged at national call rates (charges may vary dependent on your network provider) and are usually included in inclusive minute plans from landlines and mobiles. For our joint protection telephone calls may be recorded and/or monitored.
For all other questions please email us or use our handy iPhone app
How it works
We'll be able to help you faster if you have some or all of these details to hand:
- Your policy number
- Specifics about what happened and the damage or loss to your property
- Reference numbers from the police, as you need to tell them about any loss, theft or malicious damage to your insured property.
Car insurance
Home insurance
Choose one of the options below
How it works
We'll be able to help you faster if you have some or all of these details to hand:
- Your policy number
- The registration number of your car and any other cars involved
- The names and addresses of anyone else in the incident, including your passengers
- Reference numbers from the police if they were on the scene
- Specifics about what happened and the damage to your car
If it is an emergency or you are at the roadside, please call us to report your claim on 0345 030 6944
(The team on this number can only help with claims related questions.)
Please note: This is a Claims Only Line. Our agents will not be able to assist you with other queries.
However we have a dedicated online support team ready to assist you. Contact our Customer Support Team by Clicking here.
The cost of calls to 03 prefixed numbers are charged at national call rates (charges may vary dependent on your network provider) and are usually included in inclusive minute plans from landlines and mobiles. For our joint protection telephone calls may be recorded and/or monitored.
For all other questions please email us or use our handy iPhone app
Choose one of the options below
If something happens, we're here to help you on our 24-hour claims line
Call us on 0345 030 6902
(If you've chosen 'legal services' and would like free legal advice just call 0345 030 6902*)
Please note: This is a Claims Only Line. Our agents will not be able to assist you with other queries.
However we have a dedicated online support team ready to assist you. Contact our Customer Support Team by Clicking here.
*The cost of calls to 03 prefixed numbers are charged at national call rates (charges may vary dependent on your network provider) and are usually included in inclusive minute plans from landlines and mobiles. For our joint protection telephone calls may be recorded and/or monitored.
For all other questions please email us or use our handy iPhone app
How it works
We'll be able to help you faster if you have some or all of these details to hand:
- Your policy number
- Specifics about what happened and the damage or loss to your property
- Reference numbers from the police, as you need to tell them about any loss, theft or malicious damage to your insured property.
Login to make a claim
Please enter your details below to sign in.
Login failed. Please use a different method or try again.
Your account is locked after 5 unsuccessful attempts at logging in – please follow the instructions in the password reset email if you have forgotten your password.
We've sent you an email. Please click on the link in this email to validate your details and continue.
Please select the policy you want to claim on from the list below:
Please wait...