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Car insurance claims
What would you like to do today?
If you're reporting a new claim, we will be able to help you faster if you have some or all of these details to hand:
-
Your policy number
-
The registration number of your car and any other cars involved
-
The names and addresses of anyone else in the incident, including passengers
-
Reference numbers from the police if they were on scene
-
Specifics about what happened and the damage to your car
If you've already reported a claim to us, log in to your My account now to get a progress update.
You can also Live Chat with our claims experts, this is available 8am-8pm 7 days a week. Please note that our agents can only deal with claims queries, and they will not be able to assist with other questions about your policy.
Plus customers can book an appointment now to get your glass repaired or replaced.
Just provide your vehicle registration number and contact details and they'll do the rest.
Essentials customers are not covered for windscreen or glass only claims.
Choose one of the options below
*The cost of calls to 03 prefixed numbers are charged at national call rates (charges may vary dependent on your network provider) and are usually included in inclusive minute plans from landlines and mobiles. For our joint protection telephone calls may be recorded and/or monitored.
How it works
We'll be able to help you faster if you have some or all of these details to hand:
- Your policy number
- Specifics about what happened and the damage or loss to your property
- Reference numbers from the police, as you need to tell them about any loss, theft or malicious damage to your insured property.
- Give guidance and support every step of the way
- Review the claim and ask for any extra information
- Pay out the lump sum once a claim is accepted
Car insurance claims
What would you like to do today?
If you're reporting a new claim, we will be able to help you faster if you have some or all of these details to hand:
-
Your policy number
-
The registration number of your car and any other cars involved
-
The names and addresses of anyone else in the incident, including passengers
-
Reference numbers from the police if they were on scene
-
Specifics about what happened and the damage to your car
If you've already reported a claim to us, log in to your My account now to get a progress update.
You can also Live Chat with our claims experts, this is available 8am-8pm 7 days a week. Please note that our agents can only deal with claims queries, and they will not be able to assist with other questions about your policy.
Plus customers can book an appointment now to get your glass repaired or replaced.
Just provide your vehicle registration number and contact details and they'll do the rest.
Essentials customers are not covered for windscreen or glass only claims.
Choose one of the options below
*The cost of calls to 03 prefixed numbers are charged at national call rates (charges may vary dependent on your network provider) and are usually included in inclusive minute plans from landlines and mobiles. For our joint protection telephone calls may be recorded and/or monitored.
How it works
We'll be able to help you faster if you have some or all of these details to hand:
- Your policy number
- Specifics about what happened and the damage or loss to your property
- Reference numbers from the police, as you need to tell them about any loss, theft or malicious damage to your insured property.
- Give guidance and support every step of the way
- Review the claim and ask for any extra information
- Pay out the lump sum once a claim is accepted
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