You can read all our small print here - terms and conditions, our privacy policy and more.


Please read these terms and conditions of use carefully - they apply to your use of this website. By proceeding with access to our website you are deemed to have accepted these terms and conditions of use.

UK only

Our site is only for UK residents, and it meets the appropriate UK laws and regulations.

International enquiries

If you're not in the UK, we may not be able to offer you our services.

Trademarks is a registered trademark of Aviva. We may also claim rights in other trademarks, service marks, logos and icons contained on this site. All rights are expressly reserved.

Paperless Communication operate an online only business and, subject to any legal or regulatory requirements, we shall communicate with you by e-mail, SMS text or other electronic means in connection with your policy and associated documentation (including but not limited to policy documentation, consumer credit documentation, claims handling documentation and complaints).

Paperless Direct Debit

No postal correspondence will be entered into at the outset of the Direct Debit sign up process if the option to pay for your insurance by monthly Direct Debit is selected. Customers not wishing to sign up to Direct Debit online will therefore not be able to purchase insurance on a monthly payment plan.



We own all copyright, design right, database rights and all other intellectual property rights in the content of this site, unless we state otherwise.

You can access and use this site for personal, non-commercial use only. You may not access or use this site for any commercial purposes or otherwise exploit, extract, publish, distribute, or reproduce any part of it for any commercial purpose.

We will take very seriously any access to or interference with this site with intent to deny, corrupt, damage, or otherwise interfere with the site's service, or for other commercial purposes. We'll monitor any such use, and will take whatever action necessary to protect this site from such activities. By using this site, you agree that damages may not be an adequate remedy for any breach of the above access terms or infringement of any of our rights by you, and you accordingly agree that we are entitled to any and all of the following remedies: injunction, specific performance and orders to deliver up infringing copies or materials and any other legal or equitable relief for any threatened or actual breach and/or infringement. You also agree that we don't need any proof of special damages to obtain any such remedies.

Accuracy and validity of information

While we take all reasonable steps to make sure that the information on these pages is accurate and up-to-date, we nonetheless supply it on an 'as is' basis. Accordingly, we don't accept any liability for any errors or omissions.

If you're in any doubt about the validity of information on these pages, please check by contacting us.


While we take all reasonable steps to ensure this website is always accessible, we won't be held liable if, for any reason, it's unavailable. We may have to suspend access to the website for routine or emergency updates and maintenance, but we'll try to keep any disruption to a minimum.

Also, we can't warrant that the website is free of viruses or defects of any description, and we won't be held responsible for any technical problems you may suffer as a result of using this website.

Third-party websites

This website may also contain hypertext links to websites operated by third parties. The responsibility for the operation and content of these websites rests solely with the organisation identified as controlling the website, and will be governed by their own terms and conditions. We provide links for convenience, and including a link doesn't imply endorsement in any way of the site it links to. We don't accept any responsibility or liability for the contents of any linked website.

Privacy policy and cookie policy

We take your personal privacy seriously. By using our websites, you agree to the terms of our Privacy Policy and Cookie Policy. The way we use your personal information is governed by our privacy policy, which forms part of these terms. It deals with your rights ad our obligations in relation to your personal data. This includes what we can do with it, and who we may disclose it to, together with your rights of access.


Aviva Insurance Limited will not be liable for any loss of use, profits, savings or data or any indirect, special or consequential damages or losses, whether such losses arise in contract, negligence or tort, including without limitation to the foregoing any losses in relation to your use of, reliance upon or inability to use the website.


We reserve the right to update these terms from time to time without giving you notice. You can always see the latest version by revisiting this page.

Choice of law

There is a choice of law for this insurance but, unless we agree otherwise, the law for that part of the UK where you live at the start date of your policy will apply.

Back to top